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Managing Child Profiles

How to view, edit, archive, and delete children's profiles, and where to find sign-in, subjects, conversations, and progress.

4 min readUpdated September 24, 2026childrenprofilesdashboardmanagesubjectsconversations

The Children page in your parent dashboard is the control center for your family's learning.

Viewing Your Children

Each card on the Children page shows your child's avatar, display name, age range, grade, and assigned subjects. From the card you can:

  • Click View Details to open the child's details page.
  • Click the gear icon to open the child's settings.
  • Click the archive icon to archive the profile.

The details page shows subjects, insights, screen time, Homework Helper activity, recent activity, flashcards, and flagged responses, plus shortcuts to View Progress, Quiz History, and Conversations.

Editing a Child Profile

Open a child's settings from the gear icon on the Children page or the Settings button on their details page. Settings are grouped into tabs:

TabWhat you can change
ProfileDisplay name, age range, grade level, interface language, and tutor language
LearningLearning preference questions and learning accommodations (ADHD-friendly mode, dyslexia-friendly font, reduced stimulation, break reminders)
LoginHow your child signs in (PIN, email account, or both)
SafetyBlocked topics
ExperienceSound effects and voice quality
Danger zonePermanently delete the profile

See Child Experience Controls for details on languages, accommodations, break reminders, sound, and voice.

Managing Sign-In

Children can use family code + PIN, a child email account, or both when enabled.

From the Login tab, parents can:

  • Reset a child's PIN.
  • Enable or disable child email account access.
  • Set or reset the child's password.

See Child Account Setup & SSO for details.

Viewing Conversations

Parents can review tutoring sessions:

  1. Open the child's details page.
  2. Click Conversations ("View chat history").
  3. Browse the list of sessions. Each shows the subject, message count, and whether it's In Progress or Completed. Homework Helper sessions are tagged Homework.
  4. Click a session to expand and read the full transcript.

From a transcript you can also:

  • Flag a response from the tutor that seems wrong, confusing, or inappropriate.
  • Delete a conversation with the trash icon. This permanently removes that session and its quiz results.

Viewing Progress

Click View Progress on the child's details page to see detailed progress. Quiz History shows past quizzes. Each subject's Curriculum page shows topic-by-topic progress and placement results.

Managing Subjects

Subjects are managed from the Subjects section of the child's details page. You can add subjects, update them from a grade package, review placement results, delete and restore subjects, and permanently delete a subject's data.

See Managing Subjects and Understanding Placement Results.

Adding a New Child

Click Add Child on the Children page. Plan limits count active child profiles:

  • Free and Starter: 1 active child.
  • Family: up to 5 active children.
  • Family+: up to 10 active children.

Archived children don't count as active seats. If your household needs more than 10 active children, contact support.

Archiving a Profile

Archiving is the safest way to pause a child's access without losing data:

  • Archived profiles move to Archived profiles on the Children page, and the child can't sign in.
  • Conversation history, progress, and flashcards are kept.
  • You can Reactivate the profile later if a plan seat is free.
  • Archived children don't use an active child seat.

See Archiving Child Profiles.

Deleting a Profile

Deleting a profile is permanent. It removes the child's conversations, progress, subjects, flashcards, and other child data. To delete, open the child's settings, go to the Danger zone tab, and click Delete Child Profile.

Archive instead unless you're sure the data should be erased. See Archiving Child Profiles for exactly what's removed.