Every child can use the simple family code + PIN sign-in. Children with their own email address can also sign in with a password, Google, or Apple if a parent turns on PIN + Email Account.
Child Sign-In Options
- PIN only - family code + PIN. Best for younger learners and shared family devices.
- PIN + Email - the PIN still works, and the child can also sign in with their own email account using a password, Google, or Apple. Useful for older children on their own device.
There's no email-only option. A child with an email account always keeps their PIN too.
When to Use a Child Email Account
Consider it when:
- Your child is old enough to manage their own password.
- They use Aletheia from a personal laptop, tablet, or school device.
- You'd like them to sign in with Google or Apple instead of typing a family code.
For children without their own email address, PIN sign-in is the simplest choice.
Option 1: Set Up Email Sign-In When You Create the Profile
When you add a child and choose PIN + Email Account, enter the Child's Email and pick one:
- Send setup email - Aletheia emails your child a setup link. From it, they create a password or connect Google or Apple.
- Set password now - you type the first password (at least 8 characters) and share it with your child. No setup email is needed; your child can sign in with their email and that password right away.
A setup email is only needed if your child will choose their own password or connect Google or Apple.
Option 2: Resend a Pending Setup Email
If your child hasn't finished setup yet, their card on the Children page shows Email setup pending.
- Go to Children.
- Find your child's card.
- Click Resend setup email.
Each setup link expires after 48 hours and works once. After your child finishes setup, any other unused links stop working.
Option 3: Change Sign-In for an Existing Child
- Go to Children.
- Click the settings (gear) icon on your child's card.
- Open the Login tab to see Login Settings.
From there you can:
- Switch the Authentication Method between PIN Only and PIN + Email.
- Change the PIN.
- Update the Child's Email.
- Set or change the child's password.
- Send a new setup link with Send setup email (or Resend setup email).
Click Save Settings to apply changes. If you just turned on PIN + Email or changed the email, save first, then send the setup email.
What Your Child Sees From the Setup Link
The link opens a Child account setup page. Your child can choose:
- Create account with Google - connect a Google account.
- Create account with Apple - connect an Apple ID.
- Or sign up with a password - create a password of at least 8 characters, then click Create account.
Each child can connect one Google or Apple account.
About Apple's Hide My Email
If your child connects Apple and chooses Hide My Email, Apple may share a private relay address. That's fine. Aletheia links the Apple ID itself to your child's profile, and the Child's Email you entered stays the account email, so setup emails still go there. Your child just needs to keep using the same Apple ID.
Where Children Sign In Later
- Family code + PIN: Child Sign In, then Use My PIN.
- Email, password, Google, or Apple: the regular sign-in page. From Child Sign In, I Have an Email goes there too.
Troubleshooting Setup
The setup link expired or says it was already used Resend it from the Children page or the Login tab. Your child can also go to Forgot password and enter their account email to get a fresh setup link.
"You're already signed in" The setup link needs a clean browser session. Click Sign out and continue setup, or sign out of the parent account first, then reopen the link.
Google or Apple says the account was not found Your child needs to connect that Google or Apple account through a setup link first. Then they can use it from the regular sign-in page.
Parent Controls
Parents can still review learning activity, manage subjects, change PINs, archive profiles, and switch a child back to PIN Only at any time.