All children can use the simple family code + PIN sign-in option. Children with their own email address can also sign in using email/password or Google/Apple sign-in if the parent enables it.
Child Sign-In Options
Aletheia supports two child sign-in paths:
- Family code + PIN - best for younger learners and shared family devices.
- Child email account - useful for older children who use their own device and can manage a password or Google/Apple sign-in.
A parent controls which options are available from the Children page.
When to Use a Child Email Account
Consider enabling a child email login when:
- Your child is old enough to remember their own password.
- They use Aletheia from a personal laptop, tablet, or school device.
- You want them to sign in with Google or Apple instead of typing a family code.
For children who do not have their own email address, PIN sign-in is the simplest choice.
Setting the Child Account Password
After creating a child profile with PIN + Email Account enabled, parents have two setup options:
- Set the password yourself - choose a password for the child account and share it with your child directly.
- Send a setup email - let your child complete setup from their own inbox.
To send the setup email:
- Sign in as a parent.
- Go to Children.
- Find the child's profile card in the list.
- Choose Send setup email.
- Ask your child to open the email and follow the setup link.
The setup link lets the child create a password or connect Google/Apple sign-in. If the parent sets the password directly, the child can use that password to sign in and may be able to link Google or Apple later from account setup.
Password, Google, and Apple Setup
From the setup link, your child can choose:
- Password - create a password for the child account.
- Google - connect a Google account for one-click sign-in.
- Apple - connect an Apple ID for Sign in with Apple.
Apple's Hide My Email option is supported. If your child chooses it, Apple will give Aletheia a private relay email address instead of the child's real email. That is normal. Keep using the same Apple account for future sign-ins.
Where Children Sign In Later
- Use Child Sign In for family code + PIN.
- Use the regular sign-in page for child email, password, Google, or Apple sign-in.
If both options are enabled, either method can work.
Troubleshooting Setup
The setup link expired
Ask the parent to resend the setup email from the Children page.
The parent account is signed in on the same device
Sign out of the parent account first, then open the setup link again. Parent and child sessions should not be mixed in the same browser session.
Google or Apple says the account was not found
Make sure the child first used the parent-sent setup link to connect that Google or Apple account.
Apple Hide My Email looks unfamiliar
That private relay email is created by Apple. Use the same Apple ID when signing in again.
Parent Controls
Parents can still review learning activity, manage subjects, reset PINs, archive profiles, and control whether child email sign-in remains enabled.